Data Protection Policy document
Effective Date: Thursday, 1st August 2024
Siren is committed to protecting and respecting your privacy. This Compliance Statement outlines how Siren processes personal data and ensures that your information is handled responsibly and securely.
Data Collection and Usage
Types of Data Collected
- User Account Information: Name, email address, and other necessary identification details for account setup and access.
- Notification and Campaign Data: Information within messages and campaigns managed by the platform, including recipient details as specified by the user.
- Usage Data: Data on feature usage and system activity to help enhance and optimize the user experience.
Purpose of Data Processing
Siren processes collected data to:
- Provide core functionalities, such as notification creation, delivery, and campaign management.
- Facilitate secure communications and notifications across multiple channels.
- Improve our platform’s performance and user experience based on usage trends.
- Comply with regulatory and legal obligations as required by applicable law.
Data Sharing
Siren shares data with third-party service providers that users have added to their accounts through the Siren dashboard. These providers help us deliver a secure and efficient platform. They include:
- Messaging Technology: Used for secure, reliable message delivery across various channels.
- User Behavior Analytics: Used to analyze user interactions to improve and enhance the Siren platform.
Data Storage and Security
Siren securely stores user data in our database, implementing
industry-standard encryption and access controls to prevent
unauthorized access. Data is stored for as long as necessary to
fulfill our services unless otherwise required by law.
Key security measures include:
- Data Encryption: All data is encrypted in transit and at rest.
- Access Control: User data access is restricted to authorized personnel and is regularly monitored.
- Third-Party Compliance: Our partners ensure secure data handling and processing.
For more information about our partners, please contact us at support@trysiren.io.
Data Retention
Siren retains personal data only for as long as required to fulfill the purposes outlined in this policy. Once data is no longer needed, it is securely deleted.
User Rights
Users have the following rights concerning their personal data:
- Right of Access: Access to the data we hold about you.
- Right to Rectification: Correct or update any inaccurate information.
- Right to Erasure: Request deletion of your data when it’s no longer necessary.
- Right to Restriction of Processing: Limit how your data is processed.
- Right to Data Portability: Receive your data in a commonly used, machine-readable format.
- Right to Object: Object to data processing under certain conditions.
To exercise any of these rights, please contact us at admin@trysiren.io.
Contact Information
If you have any questions or concerns about this Compliance Statement or your personal data, please reach out to us: